Refund policy

LSK Fashion House - Return Policy

At LSK Fashion House, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items for a refund or exchange, subject to the terms and conditions outlined below.

1. Eligibility:

Items must be returned within 30 days of the original purchase date.
Items must be unworn, unwashed, and with all original tags attached.
Items must be free of any stains, odors, or signs of wear.
The following items are not eligible for return: [List any exceptions, such as swimwear, lingerie, personalized items, or final sale items].

2. How to Initiate a Return:

To initiate a return, please contact our customer service team at [customer service email or phone number] to request a return authorization.
You will need to provide your order number, the item(s) you wish to return, and the reason for the return.

3. Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to a defect or an error on our part. We recommend using a trackable shipping method and insuring the package for the full value of the merchandise. We are not responsible for lost or damaged returns.

4. Refunds and Exchanges:

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.If approved, your refund will be processed and credited to your original method of payment within [number] business days.
Exchanges are subject to availability. If the item you requested for exchange is not available, we will issue a refund instead.

5. Damaged or Defective Items:

 If you receive a damaged or defective item, please contact us immediately at [customer service email or phone number] with photos of the damage or defect.
We will provide a prepaid shipping label for the return and offer a replacement or refund, depending on availability.

6. Final Sale Items:

All items marked as "Final Sale" are not eligible for return or exchange.

7. Policy Updates:
 

LSK Fashion House reserves the right to update or modify this return policy at any time without prior notice.